About us

Bay-Air airport transfers

We offer a wide range of services, to ensure you meet your travel needs with time to spare and enjoy the peace of mind for starting your next holiday or business adventure from your doorstep.

We offer comparative prices with personalised packages, and seeing you arrive safe and on time at your final destination is our number one priority. With expert drivers who are friendly and experienced, accessibility and family transport options, we ensure to have your travel needs covered with peace of mind.

Door to door service

Reliable, courteous and friendly drivers

Comparative prices

Comfortable fully air-conditioned vehicles

Locally family owned business

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13

YEARS
OPERATING

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Terms & Conditions

Cancellation Policy

Cancellations prior to 48 hours of the booked service date will be refunded. Cancellations made with less than 48 hours’ notice will be charged the full amount. If there is any reason you are unable to see out your booking, we ask that you call us to arrange a different date/time or to cancel with as much notice as possible.

Changes

Changes made to your Confirmed Booking prior is subjected to availability. Please ensure to ring us on 0422 691 971 to arrange any required changes.

Contact Information

We will contact you using the mobile phone number given to us when booking your service. Please ensure that your mobile phone is operational at the time of pickup.

Flight details

We ask that you provide us with your correct Flight Details, specifically the number and arrival/departure times as this helps our drivers to monitor flight delays and can ensure we can accommodate the changes required.

Oversized/Excess luggage

Passenger/s with oversized and/or excess luggage must let us know at least 48 hours prior to travel to advise that extra items are to be carried.

Failure to advise us of additional items may result in the items being declined. Oversized and excess luggage can include but not limited to surfboards, fishing rods, golf bags and bike bags/boxes.